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Account and Subscription
Account and subscription-related topics.
How to cancel a subscription
How to cancel a subscription In this article, you will find a step by step tutorial on how to cancel your subscription. Before you cancel your subscription, please note the following points: Canceling the subscripti
How to add another user to your account (Invite a Collaborator)
How to add a user to your account This feature is available for all plans. In this article, we will show you step by step how to invite another user as a collaborator. The invited users will be able to access your workspace along with all of your projects and they will be able to edit them fully.
How to apply a voucher code
In this article, we will show you how to active a special code that selected users may use. Log into your account. Click on your name at the top left side of the screen. Once you see this window, click on "Workspace Billing". In the window, click on the "VIP? Click here" button unde
How to change the email address of your account
How to change the email address of your account This article will show you the steps to change your account's email address. Go to your dashboard and click your profile on the top right corner. Click on Account Settings. Click on the pen icon button to type the new email address and click Save to update it. !(https://storage.crisp.chat/users/helpdesk/website/2ddfa5c2b5379e00/acc2_155
How to download your invoices
How to download your invoices In this article, we will show you how to download your invoices. Please note the following: We do not send out invoices automatically after each charge. Invoices can only be downloaded from within your account. Only those whose email address was used to register the subscription can request the invoices. Each workspace has its separate invoices. If you have multiple workspaces upgraded, you will need to separately download the invoices from each works